This Privacy Policy describes how Charmwood Hotel (“we,” “our,” or “us”) collects, uses, and shares your information when you visit our website charmwoodhotel.com (the “Site”) or make a reservation with us.
Information We Collect
Personal Information: When you make a reservation or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and payment information.
Usage Information: We collect information about how you interact with our Site, such as the pages you visit, the links you click on, and the duration of your visit.
Cookies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our Site. You can control cookies through your browser settings.
How We Use Your Information
We use your personal information to process your reservations, communicate with you, and provide you with customer support.
We use usage information to improve our Site and services, and to personalize your experience.
We use cookies to customize your experience on our Site and to provide targeted advertising.
Information Sharing
We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or servicing you.
We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and as required by law.
Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications from us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@charmwoodhotel.com.